FIIDO Warranty
FIIDO eBike Warranty – Comprehensive Coverage for Quality Riding
At BiKE ECO, we are proud to offer an extensive warranty for all FIIDO eBikes purchased through our store. Our FIIDO warranty is designed to ensure that your bike remains in excellent condition, covering you for any manufacturing defects across critical components like the frame, motor, battery, and more.
Warranty Overview
FIIDO offers a limited warranty to the original owner of each eBike, covering defects in materials and workmanship. We stand behind the quality of the FIIDO eBikes we sell, providing you with peace of mind and a reliable riding experience.
Warranty Coverage
The following table outlines the specific components covered by the FIIDO eBike warranty and the duration of coverage:
| Component | Warranty Period | Warranty Details |
|---|---|---|
| Frame | 2 years | Warranty covers defects in materials and workmanship. |
| Motor | 1 year | Warranty for defects in motor functionality. |
| Battery | 1 year | Warranty for defects in material and performance. |
| Controller | 1 year | Covers defects in wiring, sensors, and motor controller. |
| Brakes and Suspension | 1 year | Warranty against manufacturing defects. |
| Pedals, Handlebar & Stem | 1 year | Includes defects in materials and construction. |
| Tires & Accessories | No warranty | Wear and tear are not covered under the warranty policy. |
Exclusions
The FIIDO eBike warranty does not cover:
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Normal wear and tear (tires, brake pads, chains, etc.).
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Damage caused by misuse, such as improper assembly or improper usage.
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Water damage, neglect, or abuse (e.g., riding in extreme weather conditions).
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Cosmetic damage, including scratches and paint chipping.
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Unauthorized modifications to the bike.
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Labor fees associated with repairs or maintenance.
Warranty Process
To claim the warranty for any defective parts, please follow these steps:
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Contact our customer support at [email] or visit our service center with the following information:
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Purchase details (order number, date of purchase).
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A brief description of the issue with supporting photos or videos.
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Your contact information and shipping address.
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If the issue is verified as a defect in materials or workmanship, we will either repair or replace the faulty part at no additional cost to you.
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For out-of-warranty issues or damages due to misuse, we offer paid repair services.
Terms and Conditions
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Warranty coverage is valid only for the original owner and is non-transferable.
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Proof of purchase will be required to process any warranty claims.
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This warranty does not cover issues caused by user error or improper maintenance.
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FIIDO eBikes must be serviced by authorized technicians to maintain warranty eligibility.
FIIDO eBike Warranty – Ride with Confidence
We believe in the durability and quality of the FIIDO eBikes we offer. Our warranty ensures that you can enjoy the benefits of riding without worrying about any unexpected issues. At BiKE ECO, we're here to provide fast, reliable service for your FIIDO eBike.